← Back to Legal Information

Privacy Policy

Last Updated: July 9, 2025

1. Introduction

This Privacy Policy explains how MindCraftor, Inc. ("MindCraftor," "we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our website, products, and services (collectively, the "Services").

By accessing or using our Services, you consent to the collection, use, disclosure, and storage of your information as described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

  • Account Information: When you register for an account, we collect your name, email address, password, and other information needed to set up and maintain your account.
  • Payment Information: When you subscribe to our paid Services, we collect payment information, including credit card details or other financial information.
  • User Content: We collect information you upload, provide, or create when using our Services, including conversations with AI agents, configurations, and other content.
  • Communications: We collect information when you contact us for support or communicate with us in any way.

2.2 Information We Collect Automatically

  • Usage Information: We collect information about your interactions with our Services, including actions you take, features you use, and time spent on our platform.
  • Device Information: We collect information about the device you use to access our Services, including IP address, browser type, operating system, and device identifiers.
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences.

2.3 Information from Third Parties

We may receive information about you from third-party partners, service providers, and publicly available sources.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide, maintain, and improve our Services
  • To process and complete transactions
  • To respond to your requests and provide customer support
  • To send you technical notices, updates, security alerts, and administrative messages
  • To detect, prevent, and address technical issues, fraud, or illegal activities
  • To comply with legal obligations
  • To understand user preferences and optimize user experience
  • To develop new products, services, and features

4. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. How We Share Your Information

We may share your information in the following circumstances:

  • With Service Providers: We share information with third-party vendors who provide services on our behalf, such as hosting, billing, analytics, customer service, and marketing.
  • For Legal Reasons: We may disclose information if we believe it is necessary to comply with a legal obligation, protect MindCraftor's rights or property, prevent fraud or abuse, or protect the personal safety of users or the public.
  • Business Transfers: If MindCraftor is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share information with third parties when you consent to such sharing.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access, correct, or delete your personal information
  • Object to or restrict certain processing of your information
  • Data portability
  • Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us at privacy@mindcraftor.ai.

7. Security

We implement appropriate technical and organizational measures to protect your information. However, no security system is impenetrable, and we cannot guarantee the security of your information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws than your country.

9. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

MindCraftor, Inc.
Email: privacy@mindcraftor.ai

Last updated: July 9, 2025